Questions

If you didn't find an answer to your question, please mail us hello@hatfield.ru
Payment method
There are options:
  1. By a card on the site without a commission*
  2. With Paypal*
  3. Leave a request, then we will send you a link
*in progress
Delivery
Delivery options:
  1. Ems (we count the cost individually)
  2. Pony Express (we count the cost individually)
Delivery dates depend on Ems or Pony Express (from 2 days to 4 weeks)
Exchange / Return Rules

  1. Mail us hello@hatfield.ru with the «Exchange / Return» mark.
  2. Describe your situation.
  3. Pin the photos of what you didn't like in the product and the hat in general.
  4. After receiving from us the confirmation about the defect and the invoice number for sending, send us the goods using the transport service and the contact details specified in the letter from us.
  5. After we receive the goods, we will contact you and discuss the exchange and return procedure.

Exchange / Return
is carried out at our expense in case:

If you got the good in a bad condition, we would exchange or return your money.

Exchange / Return is carried out at client's expense in case:

If the product does not suit you, you have the right to make a return / exchange within 2 weeks of its actual receipt. Confirmation of the date of receipt of a receipt from the delivery service.


* the return of the goods is carried out only on condition that its presentation and label are preserved.


* you agree to all of the above provisions when you're ordering goods
Is it comfortable to wear a felt hat in the summer? Or winter?
From -5 to +25 is ok.
Are your hats unisex?
Yes, they are. You can wear any color or form. Feel free to try new stuff :)
How to become your partner?
Mail us hello@hatfield.ru, tell about yourself and your suggestions.