- Mail us email@example.com with the «Exchange / Return» mark.
- Describe your situation.
- Pin the photos of what you didn't like in the product and the hat in general.
- After receiving from us the confirmation about the defect and the invoice number for sending, send us the goods using the transport service and the contact details specified in the letter from us.
- After we receive the goods, we will contact you and discuss the exchange and return procedure.
Exchange / Return is carried out at our expense in case:
If you got the good in a bad condition, we would exchange or return your money. Exchange / Return is carried out at client's expense in case:
If the product does not suit you, you have the right to make a return / exchange within 2 weeks of its actual receipt. Confirmation of the date of receipt of a receipt from the delivery service.
* the return of the goods is carried out only on condition that its presentation and label are preserved.